Magnum Project Painter Plus - 257025 - CAN257

Clean and inspect the inlet and outlet valve. Replace if the issue is not solved or a defect is found.

Gun sprays without being triggered

There are several causes:
1. The needle is held open with debris.
2. The grey nut at the back of the gun is turned too tight, loosen it slightly.
3. The needle may be worn and needs to be replaced. Have the gun serviced or install a new repair kit for the specific gun you are using.

No

Yes

Yes

No

Yes

No

Remove the inlet and outlet valve and verify the ball can move freely.
If this does not fix it, you will need to create a Salesforce case to escalate the call to a Graco tier II tech. Please advise the customer they will be contacted back by a Tier II Technician.

No

Yes

No

No

No

1. Turn up the pressure control knob.
2. Plug directly into a non-GFCI outlet.
3. Check for a burnt fuse (ProX models only).

Did this resolve the issue?

Yes

The issue is resolved.

No

You will need to create a Salesforce case to escalate the call to a Graco tier II tech.

Please advise the customer they will be contacted back by a Tier II Technician.

Yes

Reverse the spray tip and try to clear a tip clog.

Did this resolve the issue?

Yes

The issue is resolved.

No

Check the following:

1. If you sprayed a lot today allow motor to cool for 30 minutes and try again.
2. Verify extension cord is at least 14 gauge and no longer than 50 ft.
3. Turn up the pressure control knob.
4. Plug directly into a non-GFCI outlet.
5. Check for a burnt fuse (ProX models only).

Did this resolve the issue?

Yes

The issue is resolved.

No

You will need to create a Salesforce case to escalate the call to a Graco tier II tech.

Please advise the customer they will be contacted back by a Tier II Technician.

Troubleshooting - Symptoms

Why won't my sprayer prime or draw paint up from the paint bucket?

Follow these steps:

• Make sure the suction tube (the larger, braided tube) and the strainer are completely submerged in the paint.
• Some paints are very thick and require the pump to slow down to prime. Turn the on/off switch ON and then OFF until the pump is about to stops and then turn the sprayer ON and then OFF again. You may need to do this a few times until paint works its way into the pump and out the drain tube (smaller clear tube).
• Remove the suction tube (larger, braided tube). Insert the pointed end of a pencil into the inlet and push up to free the inlet valve ball.
• Remove and clean the outlet valve. (See component identification and troubleshooting in your owner’s manual.)
• Remove and clean the inlet valve. (See component identification and troubleshooting in your owner’s manual.) Be sure not to lose the inlet ball (some models have a spring as well).
• Remove the strainer and connect the Power Flush adapter and a garden hose to the suction tube. Following the directions in your owner’s manual, flush the sprayer with water for one minute. Reinstall the strainer on the suction tube, submerge the suction tube in the paint and prime the sprayer.

My sprayer is on, but nothing happens.

Make sure the unit is plugged into a working outlet. If it is, turn the sprayer on and then turn the sprayer’s pressure control knob clockwise until the motor starts running.

Why does my sprayer's motor keep turning on and off?

When the gun trigger is released, the motor and pump will automatically turn off. Once you pull the gun trigger and start spraying, the motor and pump will turn on again. This is normal operation and eliminates constant motor noise and reduces wear for longer life.

If the motor continues to run when the gun trigger is released, it is not primed.

Why doesn't paint come out of the spray gun when I pull the trigger?

Make sure the Prime/Spray Valve is pointed forward in the Spray position

The spray tip is likely clogged. Turn the spray tip 180 degrees to the unclog position, aim the spray gun into a bucket and pull the trigger for one second to clear the clog. Turn the spray tip back to the spray position and resume spraying.

How do I get rid of the tip clogging?

The best way to reduce tip clogs is to strain you paint of the larger debris.

How do I get rid of the lines on the top and bottom of my spray pattern?

Make sure the pressure control is turned up to a higher spray pressure. Try moving closer to the surface. If you continue to see lines in your pattern, you may need a larger tip size if you sprayer can support it (the largest tip that the Project Painter Plus and X5/LTS15 can support is the tip that is included). Otherwise, add a small amount of water or solvent, depending upon your material. Be sure to work the water or solvent into the paint that is in your paint hose by reversing the tip and spraying the paint back into the paint bucket until the thinner material is worked into the paint hose. Don’t forget to turn your spray tip back to the spray position.

My spray fan is not solid or has gaps in it so the finish is not even.

You most likely have a tip plug. Turn the spray tip 180 degrees to the unclog position, aim the spray gun into a bucket and pull the trigger for one second to clear the clog. Turn the spray tip back to the spray position and resume spraying.